Treatd is a medical aesthetics and wellness bookings and reviews platform as well as a guide to treatments/ services that’s rooted in science. We combine research and the skills of our providers to help you explore a range of solutions and find what you uniquely need to feel great, whether you want to look better, be better or feel better.
How can I find out more about Treatd?Check out our About Us page to find out what makes our world go round. An email to hello@treatd.co.uk will get you an answer to any more specific questions you have — so fire away! Let’s talk research: where does the information shared on Treatd come from and how can I offer corrections? We weed through the breadth of research available from trusted sources then determine the depth of the research available. Our editorial team with multiple professional backgrounds are always doing their best to stay up to date, but we are only human, so if you feel we’ve missed or misrepresented something, let us know. Just reach out hello@treatd.co.uk
I don’t see an answer to my question in the FAQ, what do I do?That’s no good! Send us an email at hello@treatd.co.uk or slide into our DMs on Instagram at @treatd_.
What do you do with my info?That’s a great question. Check out our Privacy Policy for more information.
How do I sign up?Just complete our quick sign-up on the homepage so we can personalise your experience to better fit your goals and personal preferences.
Do you have an app?You can access Treatd from anywhere, whether on the web or mobile, by visiting www.treatd.co.uk.
Is Treatd free for users?Yes!
Who do I contact about potential partnerships or press?For all press, marketing and partnership inquiries, send us a note at hello@treatd.co.uk.
How can I find out more about a particular service, treatment, solution or concern?You can find out more details about any particular treatments, solutions and concerns under the A-Z guide tab on the homepage menu. Details include:
- Treatment/Concern details
- Prices
- Q&A
- Reviews
- Before & after photos
- Providers
Reviews are an important part of the Treatd experience. They give you a centralised place to find support before and after your treatment, while also documenting your experience for others who are considering their own options. Reviews also let you rate your provider and vote on whether a treatment, class or service was “Worth It” or not. Reviews can only be submitted if you have made a purchase on the Treatd platform. This also helps us verify your review and make sure no paid or fake reviews are submitted on the Treatd platform. We are all about transparency and honesty, that is why you will only read reviews from users who have actually had the experience. If you’re not logged in or registered, you’ll be prompted to log in or register. If you have an account, click on Sign in at the bottom of the pop-up box. Wait for the confirmation screen to load. This can take anywhere from a few seconds to 1-2 minutes, depending on your Internet speed and the size of any photos you’d added. Don’t close the page until the confirmation screen comes up. Here are some tips for writing a review: 1. Just enter your story and experience details. 2. Photos and videos. They say a picture is worth a thousand words and reviews with photos and videos are no exception. These are optional but they really add to the review and help explain your story. It’s also a great way to track your progress throughout your healing process so you can see your results as they happen. That’s it! Your review will be checked by our moderation team and published within one business day. In the meantime, you can browse the forums, ask questions, or even review another treatment
I have a question about a treatment, service, product or a concern I need help with. How can I ask a question?There are 3 options to ask questions: Option 1: The Q+A feature in the A-Z guide allows you to ask a question about about services/ products to the community. You can also browse existing answers to other community members’ questions in the Q&A. Option 2: You can ask a question directly from the providers’ profile by clicking on “Ask a Question”. The question will be sent to the provider you’ve chosen. After moderation by the Treatd team, the provider will be able to answer your question. Providers can choose which questions and answers to publish publicly on their profile. Some Q+A may be kept private. Option 3: You can ask us anything, anytime. By emailing us hello@treatd.co.uk or via live chat. You will receive an on-screen confirmation that lets you know we’ve received your question. If you’re not logged in, you will be prompted to log in. If your question remains unanswered in the Q+A forum of the A-Z guide, we recommend that you seek the advice of a specialist or a provider of your choice by contacting them via their profile. In the are occasion that your question remains unanswered, please contact our customer support team: hello@treatd.co.uk .
How can I make the best decision before booking a medical aesthetic treatment.